SHIPPING/DELIVERY/PICKUP POLICY
Currently, we offer delivery services within Qatar only, but we are working hard to extend our services to customers worldwide. Our shipping and delivery process takes around 5-7 working days, so you can enjoy your purchase without any delays. Additionally, for customers who prefer, we offer a convenient pick-up option from Liwan Design Studios and Labs. Just select the "pickup" option during checkout, and we will notify you when your package is ready for collection. We appreciate your patience as we work towards expanding our reach.
RETURN & EXCHANGE POLICY
We understand that sometimes items may not meet your expectations or may not fit quite right. That's why we offer a 3-day return policy from the date of purchase. Please note that if you have customized the size of the item, we are unable to accept returns. However, we understand that sometimes alterations may be necessary, so we are happy to assist you in altering the item to fit you properly. We are committed to ensuring that you are completely satisfied with your purchase, and we'll do our best to make sure any issues are resolved promptly and to your satisfaction.